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  • Joe Rutherford
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4 months 2 days ago #69578

Hi
Having problems renewing membership 23/24. Tried to renew on hear but all I get is a 404 page no longer exists.
Sent money to Clan paypal account but not sure if it's been accepted at your end.
Any advice/help greatly appreciated.
Cheers
Joe

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4 months 2 days ago #69579

Hi Joe,
There are some "Gremlins" that are running amuck on the backend of the site. This is affecting new members from joining.
For now there is a band-aid fix,which involves setting up as a guest first and then joining as a member.
Just waiting to get confirmation on Paypal as our treasurer is the only person who has access to the financial accounts....
If its gone through, I will manually setup on the backend....
Will keep you posted.

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4 months 2 days ago #69583

Hi Shane,
Thanks for getting back to me so quick. That's fine. I'll wait till I hear something.
Cheers
Joe

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4 months 1 day ago #69584

Hi Joe, you'll notice your comments are in Green now, I added you on the back end and you now are a member (CC)

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4 months 16 hours ago #69587

Hi Shane
Thanks for that. Really appreciated. Let's hope we can build on Saturday for the rest of the season.
Cheers
Joe

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4 months 12 hours ago #69588

Delighted we could help Joe.
Most definitely here's to building on that start - 5 points.
If you are ever around Galway for the matches, be sure to pop into HQ Murty Rabbitt's and say hello to us (CC)
You can't miss us ;) :lol:

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3 months 2 weeks ago #69628

Hi Shane
Sorry to bother you again. The money has been refunded from Paypal. So I tried again with cards and Paypal but I keep getting the message "Warning empty solution not allowed." Would you take a cheque? I could send it c/ Murty Rabbits if you like?

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3 months 2 weeks ago #69629

Hi Joe,

I'll get our crack Finance Dept to send you on a Paypal Request. It'll be sent to you email address we have on file, that ok?

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3 months 2 weeks ago #69630

Hi Shane
Sorry for being such a pain. That'd be grand.
Thanks
Joe

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3 months 3 days ago #69645

I am having the same issue with renewing the membership
"Warning Empty solution not allowed." keeps coming up

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3 months 3 days ago #69646

1Loosehead1 wrote: I am having the same issue with renewing the membership
"Warning Empty solution not allowed." keeps coming up


Looks like the system moved you to expired member status. i changed it so you should be able to try again.

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3 months 2 days ago #69647

Shane, just tried again, same thing

"Warning Empty solution not allowed"
no empty sections. I am stumped

Last edit: 3 months 2 days ago by 1Loosehead1. Reason: bad spelling

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3 months 2 days ago #69648

No worries, the site is acting very weird last few days. I see what else I can do for you.

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2 months 3 weeks ago #69660

Hey Shane thought i'd let ya see I got this far with the Gremlins still working in the background.

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2 months 3 weeks ago #69661

Wolverine1517 wrote: Hey Shane thought i'd let ya see I got this far with the Gremlins still working in the background.

And you have a green background in your comments too.... This signifies that you are a member of the Clan.
Our crack overworked and underpaid IT Dept did some work on the backend of the site and "fixed" some of the issues...

We are hoping the Gremlins will now just feck off :P

Hopefully it gets easier for you on the site now (CC)

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2 months 3 weeks ago #69662

1Loosehead1 wrote: Shane, just tried again, same thing

"Warning Empty solution not allowed"
no empty sections. I am stumped


Not sure if you still want to join @1Loosehead1, but that error should not pop up again.
The issue was with the Captcha's and the security tokens for each individual user. It was blocking certain people from posting and joining.
We believe it is fixed (for Now)!!!
Apologies it took so long to get back to you.

Last edit: 2 months 3 weeks ago by ShaneM.

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