Clan Forum

Search Our Site

Topic-icon Connacht v Leinster (Champions Cup) - Friday 8th April 8pm

  • pinky
  • pinky's Avatar Topic Author
  • Offline
  • Platinum Boarder
  • Platinum Boarder
More
4 months 2 weeks ago #68685

In case anyone missed it, Season Ticket Holders need to buy tickets for this using the link in the email they sent out.
It doesn't appear in the normal Members Area when you log into your season ticket account.
I'm getting an error when I enter my email address after clicking the link: "We could not load the event details. Please try again."
It's only just gone live though so I'm not panicking yet :-)

Last edit: 4 months 2 weeks ago by pinky.
The following user(s) said Thank You: ShaneM

Please Log in or Create an account to join the conversation.

More
4 months 2 weeks ago #68686

You are not the only one, I went to “Priority Ticket Access” and it’s showing “NO EVENTS AVAILABLE”. We have time until Thursday, but I want to get them sorted straight away.

Please Log in or Create an account to join the conversation.

  • pinky
  • pinky's Avatar Topic Author
  • Offline
  • Platinum Boarder
  • Platinum Boarder
More
4 months 2 weeks ago #68687

The email link just goes to the regular match page now and says "TICKETS ARE NOT CURRENTLY ON SALE FOR THIS GAME"
I didn't bother emailing them as I assume their inbox is flooded and they'll have it sorted in due course in any case ...

Please Log in or Create an account to join the conversation.

  • pinky
  • pinky's Avatar Topic Author
  • Offline
  • Platinum Boarder
  • Platinum Boarder
More
4 months 2 weeks ago #68688

All working now. Ticket received.

Please Log in or Create an account to join the conversation.

More
4 months 2 weeks ago #68691

Will only work for 1 ticket, I have 2 on account and it does not allow me to get the 2, and according to the email I can only buy once. I am sure that they will work it out!

Please Log in or Create an account to join the conversation.

More
4 months 1 week ago #68695

I have the same issue Conn8, 3 season tickets linked to my email but only allowing me to purchase 1. I emailed but no reply and good luck trying to get through on the phone. In desperation I tried the Dublin number for the junior ticket sales, they couldn’t resolve it though they could see the 3 season tickets registered to my email.
Does anyone know if there’s a human presence in the Sportsground offices? I’ll plant myself in there in necessary.

Please Log in or Create an account to join the conversation.

More
4 months 1 week ago #68696

I sent a few emails to no response, then I just replied to the original email with the link, explained my cause and left my phone number. Low and behold I got a call within 5 minutes and order was done over the phone and the tickets emailed soon after. All is good!

The following user(s) said Thank You: ThisYearWillBeDifferent

Please Log in or Create an account to join the conversation.

More
4 months 1 week ago #68697

Thanks for your reply Conn8. Will do that tomorrow morning.

Please Log in or Create an account to join the conversation.

logo