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Topic-icon Season Ticket Renewal 2017/2018

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7 years 2 months ago #52251

pinky wrote: Based on the quoted savings of €173, the total price to pay on the gate for the season will be €408.
Last season it would have been €380 (gate) or €341 (advance).
So I presume we are looking at an increase in the individual ticket prices as well.
It would be useful if they published the actual match day prices in advance as well so people could assess the value of it.

They could also easily solve the head coach problem by asking Steve Hansen to come over and take the job. If finances are a problem, it would be relatively straightforward to fix that by simply paying him minimum wage. Of course the All Blacks may have him tied into a contract, but I would suggest buying him out of it with a plate of Lamingtons.

(Sorry for going off topic, but when you have a great power, you should try to use it for good)


You forgot to say something about the new centrally located purpose built stadium with retractable roof....

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7 years 2 months ago #52275

I'm not happy. I've had season tickets for years.I bring 3 teenager's and now have to fork out €160 for each of them and then buy my own.Its suddenly becoming very expensive! Why they can't be classified as " youth ", it's maddening. On match day each will spend a tenner on goodies, chips etc,we never miss a match and have"our spot" in the Clan.Over the last 12/15 years ( I'd have carried them in on plenty of occasions when nippers) we maybe missed only a handful of matches in all that time . The Family ticket won't cover any of them. I'd never thought I'd say it, but I'm having to seriously reconsider by renewal.


Going to the Sportsgrounds is a bit like Mass:You stay until the players are off the pitch and never leave early!

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7 years 2 months ago #52276

I would honestly suggest getting in touch with the branch you honestly don't know what help they can be. hopefully they can be

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7 years 2 months ago #52278

In terms of the teenagers being too old for the kids tickets, ring the branch and tell them that they are not college students and be honest that you can't afford to pay out that much.. Did it 2 years ago myself and they reduced the price because of loyalty.

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7 years 2 months ago #52291

I hope loyalty is appreciated by the Marketing department! I'll give it ago.


Going to the Sportsgrounds is a bit like Mass:You stay until the players are off the pitch and never leave early!

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7 years 2 months ago #52377

chops123 wrote: In terms of the teenagers being too old for the kids tickets, ring the branch and tell them that they are not college students and be honest that you can't afford to pay out that much.. Did it 2 years ago myself and they reduced the price because of loyalty.


Well I tried. Met a member of the Marketing team, very nice,talked about making best use of age grade allocations,distribution of unused match day tickets and value. Comparisons made to the other Province's etc etc. Loyalty at the end of the day didn't matter, though it was recognised and appreciated. My big issue is charging kids who are at school, 16/18 bracket, student rate, €160 each and the family ticket of no use when teenagers are in the mix.
As for the earlier sale than normal... Well it's down to getting the cash in early just in case we fail to stay in the Champions Cup and interest wains for the Fair Weather Supporter who hasn't the same interest in Challenge Cup rugby.


Going to the Sportsgrounds is a bit like Mass:You stay until the players are off the pitch and never leave early!
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7 years 2 months ago #52436

I re-read the small print in the latest email and noticed a couple of things.

To get the Student rate, you need to be born after 1/5/2000 or have a student ID, in other words, if you turn 17 before the end of April this year, you are considered an adult until you start college. Since most students are over 18 starting college these days, wouldn't a whole bunch of leaving cert students have to pay full price? I'm sure that won't be enforced but it's a bit silly.

One of the new benefits is "Exclusive priority access to match day tickets for your friends", which is grand but they seem to have quietly dropped the two free tickets we used to get.

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7 years 2 months ago #52437

Do USIT cards still exist? (yes i'm old!) They used to do a student ID you could get while in secondary school.

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7 years 2 months ago #52448

I'm still waiting for my refer a friend discount from years ago....

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7 years 2 months ago #52451

pinky wrote: I re-read the small print in the latest email and noticed a couple of things.

To get the Student rate, you need to be born after 1/5/2000 or have a student ID, in other words, if you turn 17 before the end of April this year, you are considered an adult until you start college. Since most students are over 18 starting college these days, wouldn't a whole bunch of leaving cert students have to pay full price? I'm sure that won't be enforced but it's a bit silly.

One of the new benefits is "Exclusive priority access to match day tickets for your friends", which is grand but they seem to have quietly dropped the two free tickets we used to get.


Secondary school students can get a student card from students union- gets them various discounts too (junior version of the 3rd level card)

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7 years 2 months ago #52452

pinky wrote: I re-read the small print in the latest email and noticed a couple of things.

To get the Student rate, you need to be born after 1/5/2000 or have a student ID, in other words, if you turn 17 before the end of April this year, you are considered an adult until you start college. Since most students are over 18 starting college these days, wouldn't a whole bunch of leaving cert students have to pay full price? I'm sure that won't be enforced but it's a bit silly.

One of the new benefits is "Exclusive priority access to match day tickets for your friends", which is grand but they seem to have quietly dropped the two free tickets we used to get.


I'm seriously pissed off.Having brought my 5 kids in since toddlers to teens,and with a solid attendance as well,in hail, wind and rain,good times and, well,pretty awful times too,I'm now forced to fork out €160 each for them before buying by own.. The "family" ticket doesn't cover 16/18 yr olds,they're students.Only children can be included in that. Bollo#! They're still at school,so in my definition, children.
Next, to stop "non-kids" entering the grounds on "youth" tickets,some bright spark, normally sat at a desk probably, proposes that stewards at the gate check proof of age... That'll go down a storm with those lads.. So now it seems we're to bring in proof of age to apply for tickets, and then bring along the kids passport for further checks on match day.If it's going to be done right, do the bio metric scanning instead with automatic detentions for miscreants... I propose the far corner at the wall beside the graveyard, that'll teach 'em, the chancer's!
Basically, it's squeezing as much cash out of people as possible. Yes,the branch needs money, no doubting that. Comparisons have been made to prices at the other Province's, and the Branch want to come in line like them.Well that's dandy, so give us, the supporter's, better facilities to be in line with the other Province's. The old saying, "Ya gets what you pay for" should be considered.
Forget about complaining to Branch,I've tried to no avail.


Going to the Sportsgrounds is a bit like Mass:You stay until the players are off the pitch and never leave early!

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7 years 2 months ago #52454

As an actual student in college I would rather not fork out €90 extra from last year because they've decided I'm no longer a student?? Very unfair being season ticket since the clan has been built and missed about 3 games in that time.. Id rather spend the €90 on pints during the matches than to get in to the matches... Very poorly done by marketing team and from talking to my friends (also college students) there won't be many of them renewing because of the price hike!!!

Last edit: 7 years 2 months ago by chops123.
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7 years 2 months ago #52467

chops123 wrote: As an actual student in college I would rather not fork out €90 extra from last year because they've decided I'm no longer a student?? Very unfair being season ticket since the clan has been built and missed about 3 games in that time.. Id rather spend the €90 on pints during the matches than to get in to the matches... Very poorly done by marketing team and from talking to my friends (also college students) there won't be many of them renewing because of the price hike!!!


You are what any regular supporter would call a loyal fan;attend all the games, spend a few quid and go back to work,college or school on Monday morning and talk about the match and the craic to be had in the Sportsgrounds;you'd even suggest bringing along a few friends to the next game....a kinda " marketing". But that is lost to the Marketing team inside the office. You are if no real value,just another stat or account number and tough if you haven't the money to buy a season ticket for next season.
Very poorly thought out pricing.


Going to the Sportsgrounds is a bit like Mass:You stay until the players are off the pitch and never leave early!
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7 years 1 month ago #52995

FYI, the renewals are open. Only posting here as the emails from Connacht to my gmail always end up in the promotions folder and go unnoticed, which could happen to others. Imagine forgetting to renew your season ticket - nightmare. Looking forward to 2017/2018 already :-)

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7 years 1 month ago #53415

For those who put it on the long finger , (myself included ) the deadline for Clan Season Ticket Renewal is Tuesday at Noon . Otherwise it's next season standing behind the goals......

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7 years 1 month ago #53507

Hi all

We've been contacted by Connacht Rugby in relation to some issues people may have had with relocation season tickets this morning.

As was pointed out, there was very limited availability for both the Clan Terrace or the Enclosure. Connacht, along with their ticketing partner, had run various stress tests to make sure that the ticketing system would hope up to the expected demand. Unfortunately, despite the best efforts of everyone in the branch, this didn't pan out. Connacht Rugby are very alive to this, so if you were one of the people effected, please do let them know at seasontickets@connachtrugby.com

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